<%- include('partials/header') %>
<%= t('tech.dashboard.greeting', 'Halo, Selamat Bekerja!') %>
<%= techName %>
<%= t('tech.dashboard.in_progress', 'Sedang Dikerjakan') %>
<%= stats.inProgress %>
<%= t('tech.dashboard.resolved_today', 'Selesai Hari Ini') %>
<%= stats.resolved %>
<%= t('tech.dashboard.active_tasks', 'Tugas Aktif Anda') %> (<%= tickets.length %>)
<% if (tickets.length === 0) { %>

<%= t('tech.dashboard.empty_active', 'Bagus! Tidak ada tugas aktif saat ini.') %>
<%= t('tech.dashboard.empty_active_hint', 'Silakan cek tab "Tiket Baru" untuk mengambil tugas.') %>

<% } else { %> <% tickets.forEach(ticket => { %>
<% let statusLabel = ticket.status; if (ticket.status === 'open') statusLabel = t('tech.ticket.open', 'Belum Ditangani'); if (ticket.status === 'in_progress') statusLabel = t('tech.ticket.in_progress', 'Sedang Dikerjakan'); if (ticket.status === 'resolved') statusLabel = t('tech.ticket.resolved', 'Selesai'); %> <% if(ticket.status === 'in_progress') { %> <%= statusLabel %> <% } else { %> <%= statusLabel %> <% } %> <%= new Date(ticket.created_at).toLocaleTimeString('id-ID', {hour: '2-digit', minute:'2-digit'}) %>
<%= ticket.customer_name %>
<%= ticket.customer_address || t('tech.ticket.no_address', 'Tidak ada alamat') %>
<%= ticket.customer_phone || '-' %>
<%= ticket.subject %>
<%= ticket.message %>
<% if (ticket.customer_photos && ticket.customer_photos !== '' && ticket.customer_photos !== '[]') { %> <% const customerPhotos = JSON.parse(ticket.customer_photos || '[]'); %> <% if (customerPhotos.length > 0) { %>
Foto dari pelanggan (<%= customerPhotos.length %> foto):
<% customerPhotos.slice(0, 3).forEach((photo, index) => { %>
<% }) %> <% if (customerPhotos.length > 3) { %>
+<%= customerPhotos.length - 3 %> foto lainnya
<% } %>
<% } %> <% } %>
<% }) %> <% } %> <%- include('partials/bottom_nav') %>